Delivery & shipping
Two numbers, kept separate: how long we take to build it, and how long the sea takes. Guessing either one is how a production date slips.
Last updated
Build time
| What | Time | Notes |
|---|---|---|
| Stock machines | ~2 weeks | The models we keep on the floor. Ask which they are this month — the list moves. |
| Built to your candle | ~4 weeks | Mould size and count, tray layout — plus the voltage for any wax melting equipment in the order. The clock starts when the drawing is signed off, not when the deposit lands. |
| A full line | 4–8 weeks | Melting, moulding, wick coating and finishing together. Book the engineer's dates at the same time as the machines. |
Then the sea
| Vietnam, the Philippines, Indonesia, Malaysia | 3–8 days at sea |
|---|---|
| India, Bangladesh | 2–4 weeks at sea |
| Nigeria, Ghana, Kenya, Tanzania | 6–8 weeks door to door |
Clearing it at your end
We quote FOB or CIF and send the paperwork with the shipment. We do not quote DDP — that would mean us guessing your country's duty and pricing the guess into the machine. Below is what each market actually needs; it is guidance from shipments we have made, not legal advice, and rules change.
| Market | What it needs |
|---|---|
| Vietnam | Form E travels with the shipment and gives you 0% duty under ACFTA; VAT is yours to settle. It cannot be issued after the fact, so it has to be arranged before we ship. |
| The Philippines | Form E again, issued before departure — without it the machine is taxed at the ordinary rate. New machinery needs no import licence, but you must be registered with Customs (CPRS) before the shipment arrives. VAT 12%. |
| Nigeria | Machinery is not on the SONCAP exemption list, but a genuine manufacturer importing for their own use can apply for a SONCAP Import Permit. That is applied for on your side — budget for the fee and about two weeks. Duty on machinery is light: 0–5% plus VAT. |
| India | The headline import cost looks like 27–28% (BCD plus IGST), but a registered manufacturer reclaims the IGST — the real burden is nearer 9–10%. Worth working out before you compare our price with a local machine's. |
| Indonesia | New machinery is normally free to import, but check the HS line on INSW before we ship — used machinery is restricted. Buyers without an import licence of their own usually clear through a licensed importer; we can point you at one. |